1. Introduction
PlayLand Turkey ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website playlandturkey.com or interact with us by phone or email.
This policy complies with the Turkish Personal Data Protection Law (KVKK โ Law No. 6698) and applicable data protection regulations.
2. Data Controller
Company Name: PlayLand Turkey Ltd. ลti.
Address: Sanayi Mah. Dolapdere Cad. No:48, Beyoฤlu, Istanbul 34440, Turkey
Email: supp@playlandturkey.com
Phone: +90 212 555 0123
3. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, city/province
- Order information: product interest, project requirements, delivery address
- Technical data: IP address, browser type, pages visited, time on site (via cookies)
- Communication records: records of phone calls, emails, and form submissions
4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotations
- To process and fulfil your orders
- To communicate delivery schedules and logistics
- To improve our website and services
- To comply with legal obligations
- To send relevant business communications (with your consent)
5. Legal Basis for Processing
We process your personal data on the following legal bases: (a) performance of a contract; (b) our legitimate business interests; (c) compliance with legal obligations; (d) your explicit consent where required.
6. Data Sharing
We do not sell your personal data. We may share it with:
- Logistics and delivery partners (for order fulfilment)
- IT service providers hosting our systems
- Legal authorities when required by law
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, typically no longer than 5 years from the last interaction, unless a longer period is required by law.
8. Your Rights
Under KVKK, you have the right to:
- Know whether your personal data is being processed
- Request information about how it is used
- Request correction of inaccurate data
- Request deletion where legally permitted
- Object to processing in certain circumstances
To exercise your rights, contact us at supp@playlandturkey.com.
9. Cookies
We use cookies to improve your experience on our website. For detailed information, please see our Cookie Policy.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
If you have questions or concerns about this Privacy Policy, please contact us at supp@playlandturkey.com or call +90 212 555 0123.